Mission Netaji conclave in Delhi went swimmingly....

Mission Netaji organised a conclave in Delhi last week with the involvement of NDA leaders George Fernandes and Murali Manohar Joshi.

Some News:

• Outlook India
• WebIndia123

And some hope:

• Zee News

There was one good story on The Pioneer, but I do not have the link to it to post here. :-(

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August 18: The first after officially (pending!) drawing off an occlusion in world history....

It's August 18! The first time after an Indian Inquiry commission stated that Netaji Subhas Chandra Bose didn't die on this date in 1945. But still the Congress government is not prepared to accept the findings of the Mukherjee commission. It is the right of every Indian to know what happened to this 'Prince among Patriots', as described by Mohandas Gandhi. Gandhi, though with a strong dislike of Bose's ideas, he went on to say that 'Bose's patriotism was second to none'. Don't you think it is hightime we got to the truth?

Some anomalies, but only a tip of the ice-berg:

• The Japanese officers hinted pretty clearly that Bose had the plan to escape to Soviet Russia, in 1945.
• Some documents in the Russian archives reveal the conversation Joseph Stalin had with Vyacheslav Molotov in which he plans on using Bose effectively, and that in 1946.
• A Soviet spy named VG Sadyants had reported back to Russia about the political situation in India in 1946 and discussed Bose's prospectes then.
• Shyamlal Jain, a typist in Nehru's office stated before one of the previous commissions that he had typed a letter for Nehru, in which Nehru was blabbing to his British counterparts about Bose's plans and entry to Russia, and also about Stalin's willingness to accept him.
• Mission Netaji unearthed a letter by MO Mathai, Nehru's assistant, that says Bose's ashes were received in India more than 50 years ago. Still the Indian government spends money to maintain Bose's ashes in Renkoji temple in Japan.
• The commission stated pretty clearly that the person who died and cremated back in 1945 was not Netaji, but was Ichiro Okura, a Japanese soldier. But the Indian government is supremely confident despite any proof that it was Netaji.
• Dr Satyanarayan Sinha got some information pertaining to the existence of Bose even after his presumed death and passed on this news to Nehru. Later, Sinha wrote that he was unexpectedly reprimanded by Nehru for this information and the relation between the two worsened afterwards.
• Mukherjee commission requested the Indian government to try and ensure its proper running in Russia during its inquiry there, but the government did not indulge.
• The foreign commissions that inquired into Bose's disappearance traversed the plane crash theory and informed Nehru of their findings. But Nehru never came up with their findings.
• The commission asked for the classified documents available with the Indian government for inspection. But the government did not yield and it stated that those would wreck India's foreign relations, and would raise national and international security concerns. Ask yourself, is there something BIG in it. The answer is despite 61 years, there is.....
• Mukherjee commission found out that some of the documents relating to Netaji were deliberately destroyed by the Indian government.
• The Indian government continued to renew the pact that would impel them to hand over those coming under the definition of 'War Criminal' to their 'enemy' Great Britain for trial and judgment. Now you know who that War Criminal was and why was the pact renewed even under the Indira Gandhi regime, years after the War Criminal's death in 1945!
• Last, but not the least, there lived a sanyasi known as Bhagwanji a.k.a. Gumnami Baba in Faizabad in Uttar Pradesh, who lived at least till 1985 September 16, who was identical to Bose in all likelihood, whether it be his appearance, handwriting, life style, passions and thinking,....... in all aspects, though on the QT, according to various testimonials. He resembled Bose in thought and actions completely..... In fact, he was Netaji Subhas Chandra Bose....

Then why didn't he wish to resurface? The Indian Government has the answer. Will they come up with it? I don't think the Congress government will ever come up with it. Any other government? Well, the NDA had the option previously, but it also did not wish to. Basically, there are some 'top level' secrets no government would wish to reveal, whatever be the political gains they would achieve from it. Bose's case is one of them. Only someone brave, as brave as Netaji, can rise up with the truth, no remote controlled Prime Minister can ever....

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Airtel Customer Care: Express Yourself and get maddened!

Oops! I had a tough time with the Idea Cellular Customer Care the last time and I decided to opt Airtel thereafter. But this is not any better I must say. I have been using an Airtel post-paid connection and there has not been any problems regarding the payment. Just about one and a half months ago, I got an SMS from Airtel that I would get SMS worth Rs 3000 per month for a small payment of Rs 30 every month. I thought it to be a good offer and subscribed to it. At that time, I didn't know that they were inviting me into some trouble. *Nostradamus was great!* He could predict! Just a couple of days later, I got another SMS from Airtel that I would get Rs 1200 worth local calls for a one-time payment of Rs 300. I thought it to be another great offer and subscribed to it too. *Nostradamus was great, really!* I cannot predict. I was getting into more problems.

I am a modest caller with a small credit limit of Rs 600 and I seldom transcend it. I called up the customer care number 121 and a lady attended my call. I asked whether I should make any interim payment since there were chances my credit could go past Rs 600. She replied me very politely that there was no need for an interim payment and that the amount of Rs 300 would not be counted to my credit limit since that was a payment for a service from Airtel. I was happy and so was she when I rated her 5/5 for her services!

Came a call just about a week ago from Airtel that I have exceeded my credit limit and thence my outgoing would be blocked in no time. I was appalled! I explained to her the information I received from Customer Care. But she was in a hurry (at least it seemed to me) and she hung up the phone laughing 'heavily'. I was blank for a while. After the blanks were filled, I called back the Customer Care and, honestly I don't remember what I told the one who attended my call. 

I was really confused with this thing - Airtel gave me exemption for Rs 200 worth local calls and Rs 3000 worth SMS. Ideally, my outgoing should be considered only after exempting these figures. But the problem is that Airtel counts all these services in your credit at the time of usage and will deduct them only at the generation of your bill. In effect, I will be exceeding my credit limit whenever I send out my 601st SMS and that my outgoing would be blocked. In effect, this wacky judgment will not allow me to use the services that I have subscribed to. Ideally, they should exempt the Rs 200 worth calls and Rs 3000 worth SMS at the time of usage, or at least, they should wait for my outgoing to exceed Rs 600 after all these deductions. I was dismayed to find their calculation!

Then I spoke to many at the Customer Care including their team leader. It was an experience of being at the receiving end of misdeed and at the giving end of wrath. Though the team leader tried to step in for her executives, she finally agreed to sort things out. She promised to call me back in an hour and I agreed. At that time, I didn't know that her one hour constituted 48 normal human hours! *Believe me, Nostradamus was truly great! He was amazing* Later she called me back and promised me that my outgoing will not be blocked as long as I have not exhausted the 3000 SMS per month. That was a relief!

But came an SMS the next day that my outgoing would be blocked that day! The whole process repeated and finally overcome with choler, I shot a mail as before (with Idea) to all the Airtel Customer Care centres and its in-charges in India. I got favourable replies from all corners, both automated and manual mails. Finally, they sorted the things out! Phew! I can make outgoing calls to anywhere, they will not block it, as long as I have at least one SMS left to complete that quota of 3000 per month! Thank heavens! If you cannot be a Nostradamus to foresee such dangers, you have the option of chain mailing all at the helm about your problem! They will resolve the issue, once they see CC's to all of their contacts!

Let me tell you one thing, there are some extraordinary recording systems to track your conversations with the Airtel executives. They will capture all sorts of sounds, even something that you have not spoken or heard! BEWARE (The team leader told me this)

Here is my mail.
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Hi Z et al,

This is to invite your attention into some very serious issue.

I have been using an Airtel post paid connection, (details). I have a credit limit of Rs 600 and I have never asked for condonation regarding the payment of my bills. As per an offer SMS I received on my number, I subscribed to the CELEBRATE offer by which I would be able to make Rs 200 worth local calls for 6 months for a one-time payment of Rs 300. I contacted the Customer Care at 121 and the Executive (a lady) who attended my call told me that the amount of Rs 300 for the particular offer should be paid with the next month's bill and she told me precisely that this amount would not be accounted in my credit limit. But when the bill was generated, one lady called me on 24th July at 2.24 PM from the number 9895312345 and told me that I have exceeded the credit limit and that my outgoing would be barred the same day. She misdemeaned towards the end of the call and hung up without my consent. She was gloating about something I didn't know. The behaviour did not befit a Customer Relations Officer.

I called back the Customer Care and they informed me that the amount of Rs 300 was also counted towards my outstanding. I tried to explain the information I received in this regard and the executive finally handed over the phone to the Team Leader Ms X. She heard the matter with concern, but only seemed to be justifying the goofy steps explained to me by the previous executive that gave me misinformation. She said she would do everything possible to sort out the issue. Anyway, my outgoing wasn't barred that day.

The next morning, on the 25th July, I received an SMS that gave me the information that my outgoing would be blocked since I exceeded the credit limit. I called up the Customer Care again and they gave me the information that Ms X would come later and would call me back. That did not happen. I called up the Customer Care again in the evening after about 7.15 PM and the person who attended my call tried to explain things all over again. Finally, at someone's directive, he disconnected the call to my anguish.

I called back later and got to Ms X again. I asked for the details regarding the two Customer Care executives; first the one who misinformed me about the billing info and created all the mess, second the person who misbehaved to me and hung up the call disrespecting the customer on the line. She was reluctant to give info regarding them and promised to give me their details the next day, so that I can complain against them. She also told me that she caught up with the lady who gave me all the misinformation and had listened to the recorded system. Surprisingly, she told me that no such wrong information was conveyed in that particular call. How can this happen?

Please consider this mail as my formal complaint against:

1. the lady who gave me all the wrong information (Ms X has details pertaining to her) at the number 121
2. the lady who called me up from 9895312345 on 24th July at around 2.24PM who misconducted; and
3. the person who attended my call after around 7.15 PM on 25th July at the number 121
4. Ms X for trying to mislead me by misrepresenting facts about the recorded conversation which I had with that Customer Care Executive who misinformed the details, and trying to defend her team member when her claims were so shallow..
5. Ms X who promised to call me back to give the names of the said executives so that I can complain; but did not. (I also SMSed her later regarding this, but she did not respond)

I would highly appreciate a quick and honest reply from you. Please understand that Customer Care, in effect, is a paid service, available only to the customers subscribing to Airtel. Please bear in mind that we are at nobody's mercy to avail these services.

Though this issue is related to the Customer Care of Kerala, I am CCing all the available contacts for this mail, because this is such a serious issue and I want to invite the attention of all the concerned people with Airtel into what mayhem is happening in Kerala with the Customer Care and the behaviour of your employees. Soon you will find this incident appearing in web searches for Airtel Customer Care. (*:D*)

Thank you.
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Moral: Milk for crying babies only!

PS: - Those who face similar problems and want to contact Airtel, may mail me for the Airtel contact email addresses.

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